Privacy Policy
Your privacy matters to us. This page explains how Vivi-Mate collects, uses, and protects your personal information when you use our IPTV streaming service.
Information We Collect
- Personal Information: Name, email address, billing details, and other contact information required to manage your account and process transactions.
- Usage Data: Information about how you interact with our services (IP address, device type, platform activity) to improve performance and user experience.
- Preferences: Feedback and preferences shared to personalize your experience and enhance our services.
How We Use Your Information
- Service Delivery: Ensure reliable IPTV streaming, maintain system performance, and resolve technical issues.
- Account Management: Manage subscriptions, process payments, and respond to customer support requests.
- Communication: Send important updates, service notifications, and promotional offers. You may opt out at any time.
Data Protection Measures
- Encryption: Data is protected during transmission and storage using industry-standard encryption methods.
- Secure Storage: Information is stored in controlled environments with restricted access.
- Regular Audits: Periodic security checks are conducted to ensure compliance and data protection.
Your Rights
- Access: Request a copy of the personal data we hold about you.
- Update: Correct or update your information to keep it accurate.
- Opt-Out: Manage communication preferences and cookies through your browser settings.
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